The workforce management apps, tools, & software that actually impact your business

Choosing the right workforce management app is key in the success of your organization. Read on to discover today's top workforce management software.

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Workforce management apps and software are the backbone of any smooth-sailing operation, and everybody knows it. Whether you’re talking business intelligence, employee engagement, expense management, time tracking, or anything else that contributes to the well-oiled machine that is your company, workforce management tools and software are a must at every level, within every sector, and for every company size.

But when tasked with choosing the right workforce management tools for your team, you might not be sure where to start. But fear not, that’s precisely what this article is for. Let’s get to it.

Workforce management software definition

What is workforce management software?

Workforce management apps and software are tools used to streamline and optimize workplace and employee processes while aiding management in planning, managing, and tracking employee work.

Here are some of the needs that workforce management software aims to meet:

  • Project scoping and budgeting
  • Headcount planning
  • Project time tracking and/or attendance tracking
  • Skills and learning management
  • Data analysis
  • Forecasting
  • Employee scheduling
  • Payroll
  • Employee engagement, empowerment, and learning

While the software to tackle the above certainly isn’t new, it’s also not slowing down. According to Gartner’s Market Guide for Workforce Management Applications, “By 2025, 80% of large enterprises with hourly workers will have invested in WFM to support the employee experience and/or digital workplace initiatives.”

What are the different types of workforce management software?

As you can see, workforce management tools can be put in place to streamline a plethora of processes. So how does this translate into the specific types of software to choose from? Let’s have a look at examples of different types of workforce management software.

  • Payroll management software
  • Budgeting and forecasting tools
  • Project time tracking software
  • Employee scheduling, absences, and time management software
  • Project management tools
  • Communication tools
  • Employee engagement software
  • Employee feedback software

How do you know which workforce management software to choose?

Today’s excess of options easily translates into decision paralysis. With so many different workforce management software to choose from—both suites and individual programs for more niche needs—where should one begin? To know which workforce management software is right for you and your team, here are a few things to consider.

Decide which KPIs are most crucial to your operation

Long gone are the days of tracking and analyzing hundreds of KPIs. As we know, all KPIs are metrics, but not all metrics are KPIs, and just because something can be measured doesn’t mean it should be tacked onto a list of KPIs.

As FP&A Guy Paul Barnhurst wisely said, “KPIs are more than normal metrics because they provide insight into actual company success and financial performance. And while key business metrics vary from company to company, there is one thing true for all KPIs: They are key to understanding the performance of the business.”

That’s precisely why knowing which KPIs can help you decide which workforce management software fits best within your organization. Understand what moves the needle and drives business, and invest in the tools that can not only help you track those things but also enhance them.

Take advantage of free trials

One of the greatest benefits of contracting new software tools is that the majority of them offer free trials to kick things off. Take advantage of this as this is your chance to get a feel for the tool’s utility, abilities, and user-friendliness. Apart from seeing how and if it meets your needs, you can also use the free trial to test out the tool’s customer service abilities, ensuring that if you’re in need of assistance, there’s a way to get it.

Do a budget analysis to decide what stays and what goes

As it goes with the acquisition of any new tool(s), it’s important to run a budget analysis on the tools you’re currently using and the new workforce management software you’d like to employ. With the help of your finance team, you can look at the overall budget vs. long-term benefit.

Workforce management software examples

Now that we’ve covered the basics, let’s walk through a few examples of workforce management software examples. We’ve already said this, but it bears repeating: The workforce management software that’s right for you and your team will vary, depending on your company size, goals, KPIs, and bottom line. Here are a few examples of when, how, and what workforce software management software to implement.

  • If you’re concerned with project profitability and projections, consider a time tracking tool like Beebole. At just $6.99 per user, per month, it’s not only one of the most affordable project time tracking tools on the market, but also most effective. With maximum flexibility to build out the tool to fit your needs—not to mention multilingual and available in multiple currencies—Beebole is the perfect project time tracking software to keep track of your team’s time, breaks, billable hours, payroll variance, and time spent on clients, projects, and tasks.
  • If you’re looking for a power browser that integrates all your web apps and accounts into one window for a seamless online experience, consider Shift.
  • If you’re concerned with high employee turnover or quiet quitting, consider an employee engagement tool such as Connecteam.
  • If you’re managing a lot of moving pieces, people, and schedules, consider a scheduling tool such as When I Work.
  • If you want to bring your team closer together, consider an internal communication tool and/or rewards system apart from email, such as Oak Engage.
  • If your team’s on the road a lot or makes frequent use of a company card, consider an expense management tool such as Travel Perk.
  • If you want to emphasize a strong company culture, consider a performance management tool such as Leapsome.
  • If you want to reduce the stress of generating paystubs and simplify the process, consider a tool like Paystub Hero.
  • If you want to host unique in-person or virtual events for your workforce and your company cares about employees’ happiness, consider tools like Teambuilding.
  • If you’re looking for a project monitoring tool with the option of taking screenshots, consider Apploye.

The future of workforce management software

As the working world continues to evolve as we know it (hello, hybrid and remote teams!), it’s clear that workforce management apps and software are here to stay. And with so many apps available to cover such a wide range of needs, it’s simply a question of finding the right one to meet your needs. We’d love to hear in the comments below: Which workforce management software have you tried?

Katie is a digital marketer who researches and writes about project management, leadership, and best practices in business operations. She's on a mission to spread the word about the value of accurate and easy project time tracking. Through her interviews, research, and articles, Katie hopes to help professionals on their journey to a happier, more efficient work day.

Comments

Apps focusing on specific pains are always leaner and faster than do-it-all apps. Many project managers go for the all-in-one because it’s apparently easier to manage one app than many, but honestly in the long run, it ends up being a monster hard to handle. You can’t be the number one app in everything, so I’d rather go for apps that prefer to be the number 1 in just “that something” for each scenario.

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