IEEP Doubles Billability While Staying Fully GDPR and EU Audit Compliant
"The function that Beebole fills in our organization is essential. It has allowed us to completely eliminate reporting backlogs, significantly improve project visibility, and deliver the highest billability rates we've seen in years."
Fruzsina Csepi
Finance & Operations, IEEP
IEEP (The Institute for European Environmental Policy) is a Brussels-based nonprofit focused on advancing sustainable environmental policies across Europe. With a team of over 30 employees, many of whom work remotely throughout Europe, they manage EU-funded Horizon projects, private foundation work (e.g., the European Climate Foundation), and US-based environmental grants.
They needed a digital time tracking solution that could support strict European Commission audit requirements, improve project planning and cost reporting, and integrate easily into their increasingly remote operations.
Overview
IEEP faced challenges in time tracking accuracy, payroll reconciliation, and capacity planning. Their previous tool, Innate, was outdated, hard to use, and lacked actionable reporting—resulting in compliance risks and significant inefficiencies.
After switching to Beebole in late 2021, IEEP improved reporting discipline, eliminated months-long reporting backlogs, and increased billable hours per team by as much as 180%.
#The challenge: From paper files to GDPR-ready time tracking
Senior project finance officer Fruzsina Csepi said that when she joined, IEEP was at a crossroads in digital transformation. The company recognized the need to digitize its documents and processes, including project time tracking. It also needed to ensure GDPR compliance.
IEEP's transition to digital workflows was accelerated by the pandemic. While remote work offered flexibility and cost savings, it also introduced new complexity in project tracking and compliance.
Previously, the organization relied on an outdated tool (Innate), which was:
Not user-friendly
Lacking reliable reporting
Poorly adopted by staff
Before implementing Beebole, IEEP was dealing with:
Months-long reporting backlogs that put grant compliance at risk
Staff resistance to an outdated, clunky system that nobody wanted to use
Audit anxiety with no reliable way to generate the clean, signed timesheets auditors demanded
Revenue leakage from inaccurate project cost tracking and poor billability visibility
For organizations handling grant-funded projects, these aren't just operational headaches—they're existential threats. Miss an audit requirement or lose track of billable hours, and your funding could disappear overnight. Csepi, who joined in April 2021, was there when the team decided it was time to digitize their workflows and switch to Beebole.
"When I joined, people weren't filling in timesheets for three months. Reporting was impossible, and we were facing heavy audit requirements. Something had to change."
Fruzsina Csepi
Finance & Operations @ IEEP
Fruzsina Csepi
Finance & Operations @ IEEP
When IEEP is audited, it must demonstrate how payslips align with timesheet records in Beebole. Csepi simply exports a PDF file with the correct parameters (employee, month, project, activity, hours, and status) for employees to sign. Auditors also verify that the hours for public holidays and other days off align with those indicated in the payroll.
#The solution: A time tracking system built for audits and accuracy
IEEP's challenges reflect a broader problem facing project-based organizations, especially those managing EU grants or operating with remote teams. They needed a solution that offered compliant timesheets and that also helped management gain insight into the team's project success rate and billability.
IEEP selected Beebole for its:
GDPR compliance
Simplicity and visual clarity
Great value and high cost-to-quality ratio
Fantastic one-on-one customer support included in the price
Powerful and intuitive reporting features
Crucially, Beebole met the European Commission's requirement for timesheet-based cost tracking—essential for Horizon and other grant-funded projects. IEEP staff now log their hours monthly, including absences, via a clear, centralized interface. This helps smooth the auditing process.
With Beebole in place, it also became the foundation for:
"Beebole made it easy to export clean, usable data for everything from payroll reconciliation to Horizon project audits. It's just visually easy to work with."
Fruzsina Csepi
Finance & Operations @ IEEP
Fruzsina Csepi
Finance & Operations @ IEEP
#The implementation: Collaborative support and a smooth transition
IEEP implemented Beebole in just a couple of months. While the previous system had a rough migration path, the Beebole team (including one-on-one support from CEO Yves Hiernaux) guided IEEP through the process.
The biggest hurdle? Cleaning up duplicate data in absences and project records. With Beebole's help, they resolved these issues quickly and ensured each team had the correct quotas and access.
The Beebole team provided:
Personalized migration support with video calls and tailored guidance
Data cleanup assistance to resolve duplicate records and set proper team quotas
Ongoing training to ensure full adoption across all 30+ remote employees
The result? A system that staff actually use consistently, feeding accurate data into every downstream process.
"Beebole offered real support during implementation—video calls, tailored advice, and no extra cost for help. That was a game-changer compared to other tools we've used."
Fruzsina Csepi
Finance & Operations @ IEEP
Fruzsina Csepi
Finance & Operations @ IEEP
#The results: Measurable improvements in billability, compliance & planning
Since switching to Beebole, IEEP has transformed its internal operations. Key wins include:
Eliminating reporting backlog: Employees actually follow through with submitting their timesheets. This discipline translates to timely, accurate grant reports.
Offering bulletproof audit compliance: Csepi can easily export timesheets for employees to sign, which means auditors receive clean, signed timesheet PDFs and matching cost data right from Beebole.
Increasing billability: One team member increased their billable hours from 25% to 70%. Overall, the organization saw the highest billability rates in over two years.
More accurate planning: Beebole data feeds into cost accounting, payroll reconciliation, and capacity planning via Excel exports.
"Beebole gave us the data we needed to plan better, increase efficiency, and make smarter strategic decisions. Our team improved billability from 40% to 80%—a 100% increase.”